Here you can find general info for OTA's TraumferienWohnung


Your contact detail is:

Saša Bosanac - key account manager

sasa.bosanac@traum-ferienwohnungen.de


Elina - customer support service

hock@traum-ferienwohnungen.de


Jessica Gadow - customer support service

gadow@vacation-apartments.com


Jitendra Bindra - customer support service

jitendra.bindra@oyorooms.com


Company details:

Traum-Ferienwohnung GmbH

An der Reeperbahn 6

28217 Bremen

German

www.traum-ferienwohnungen.de


Tel: + 49 421 146 29 700

Tel: 0800 167 0 167 (free from Germany fix telephone line)

Fax: +49 421 146 29 701

Mobil: +49 (0)177 680 29 15


To have an open slots on your TFW account you need to pay an annual fee. 

*IMPORTANT:As a myRent member you receive a SPECIAL price and please contact mr. Bosanac for all details and put Davor from myRent in CC - davor@myrent.hr


TFW works ONLY on request.  That means your myRent account is connected with TFW account via iCal.

iCal will just connect calendar availability. By your calendar availability, you be receiving from quests on your e-mail /TFW account an "BOOKING REQUEST". You HAVE to contact the guest and request the payment. At the same time you NEED TO MANUAL BLOCK AND ADD RESERVATION IN YOUR MYRENT CALENDAR. The reservation in myRent calendar will via iCal close the calendar on your TFW account (for that specific property).


Click on this link and it will explain you ho to add iCal account from myRent into your TFW account:

https://myrenthelp.freshdesk.com/a/solutions/articles/44002141129


AS TFW DOES NOT WORK ON DIRECT BOOKING THIS IS THE ONLY WAY TO CONNECT CALENDARS OF MYRENT AND TFW.


If you don't receive a payment you manual delete the reservation in calendar to open an availability. myRent will iCal will adjust the calendar and you will ready to receive again "booking requests" for that specific period.


If you have any questions please do not hesitate to contact myRent support team:


Davor Palčec - IMPLEMENTATION SPECIALIST

+385 91 116 5422 (Google Duo)

+43 699 172 41 686 (WhatsApp)

davor@myrent.hr