Connection with VRBO a content form. It means that in your property has to all content data (prices, photos, descriptions, amenities, distance, rooms, payment methods, terms and conditions, privacy policy).
HomeAway is now VRBO and the brand HomeAway does not exits any more. They have local brands as Fewo-direkt etc..
For new connections:
If you have more then 10 listings please contact market develop manager:
Marco Puccioni - mpuccioni@expediagroup.com>
If you have 1-9 listings you need to click on fallowing links:
• VRBO: https://www.vrbo.com/p/onboard
• Fewo-Direkt https://fewo-direkt.de/p/onboard
When choosing, make sure that you choose EUR as the main currency.
IMPORTANT: if you have already account on VRBO or Fewo please choose an appropriate link!
Support:
UK: +44 203 514 5512/+44 208 827 1971 | http://help.homeaway.co.uk/contact
DE: +49 69 2573 78892 | http://hilfe.fewo-direkt.de/contact
US: 1-877-239-2592 | http://help.homeaway.com/contact
If you want to open a case by yourself, you can access the Vrbo account you are managing and reach out to the support Teams clicking on Help/Support/Contact us. You can choose the topic that you are interested in and open a ticket/call us.
As you are using channel manager, rules are changing concerning payment. If you were using VRBO before you may know that VRBO was taking all payments. Now after you are using channel manger, you are in charge of payment. Commission fee is between 12-15%. The commission depends on the location of listings.
At the end of the month, Vrbo will issue an invoice for all the stays that happened in that month in order to charge your commission fee for your listings on pay per booking.
You can reach VRBO B2B admin area by clicking on Registry-settings-B2B-HomeAway
